Legal / Window Door Living
Privacy Policy
Last updated: November 2026
This Privacy Policy explains how Window Door Living, a DBA of Ctrl Shift Home LLC ("we," "us"), handles information collected through https://windowdoorliving.com.
Information we collect
- Information you submit through our contact form: name, and optionally email address, phone number, and your question.
- SMS consent records when you opt in: phone number, selected message categories, consent timestamp, source page, disclosure version, browser user agent, and IP address where available.
- Basic technical information your browser sends, such as device type and pages visited.
How we use information
We use information to respond to your questions, provide window and door guides, send only the text messages you select, maintain consent records, and operate and improve the website.
Account Notifications
If selected, these messages relate to your subscription, guide delivery, content access updates, opt-in and opt-out confirmations, and HELP replies. Frequency varies based on account activity.
Marketing
If selected, these recurring messages include seasonal care reminders, new website resources, special campaigns, and newly available guides and tools. Frequency varies, generally up to 4 messages per month.
For either category, message and data rates may apply. Reply STOP to cancel or HELP for help. SMS consent is optional and is not a condition of purchase, access, or use of this website. See our SMS Terms of Service.
Mobile opt-in information
Phone numbers and SMS consent data are not sold or shared for marketing. They are used only to provide the messages you request.
We may use vendors that operate our messaging platform solely to deliver messages you requested; they may not use your information for their own marketing.
Cookies and analytics
Our website may use cookies or similar technologies needed for basic functionality and to understand general site usage. You can control cookies through your browser settings.
Data retention
We keep contact submissions and consent records only as long as needed to respond to you, provide requested messages, and meet recordkeeping obligations.
Your opt-out rights
Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message to stop SMS. You may also email us to request access to or deletion of your information.
Security
We use reasonable measures to protect information. No method of transmission or storage is completely secure.
Children's privacy
This website is intended for adults. We do not knowingly collect information from children under 13.
External links
Our content may link to other websites. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy and will post the revised version on this page with a new date.